In order to get 100% customer satisfaction, we will try our best to let all of our customer’s requirement come true. We have completely confidence about our items and make sure all products have top quality and no doubt our customers will love them! However, in the case customer wish to return products, we also offer a 3 days return policy, based on you have received the package.
Please read this policy carefully if you need to return your order. This is our Detailed Standard Return Policy. Unless another return policy is indicated, bracelets, watches sold by tips.am are covered by this Standard Return Policy. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item.
Please find the details below:
1. If you have any question about the items, please feel free to contact us first; you can send email to info@tips.am explain the reason clearly why you want to return the items. Then we will give you a returning address: please do not send back to us directly.
2. Please note the product must be returned unused and in the original condition you received, with all original packaging and no signs of used. The item must be returned during 3rd day after clients receives the parcel. Full amount of the product must be returned to the sender(in this case to the address through where client has payed). Used products can’t be refund. The reason for returns caused by yourself (eg, size, color you choose), cannot be accepted.
3. After you send out the returning parcel, please tell us the tracking number or delivery confirmation number. Return shipping fee is responsible by the customer.
4. As soon as we receive your returning items, all about the items checked go well, we will refund all of the money as you wish.
Need help?
Contact us at {email} for questions related to refunds and returns.